1. What is Versaide?
Versaide is a refined destination for premium bowties and neckties. We curate timeless pieces that bring together craftsmanship, sophistication, and modern style.

2. What products do you offer?
We specialize in bowties and neckties—crafted with high-quality fabrics, available in a variety of designs, colors, and patterns to complement both formal and casual occasions.

3. How do I place an order?
Placing an order is simple: browse our collection, choose your favorites, add them to your cart, and complete the checkout process.

4. What payment methods do you accept?
We offer safe and flexible payment options, including:

• American Express
• Apple Pay
• Diners Club
• Discover
• Google Pay
• Mastercard
• Shop Pay
• Visa

5. Is shopping on Versaide secure?
Yes. Our website is SSL-encrypted, ensuring your personal and payment details are fully protected.

6. Do you provide free shipping?
Yes—every order includes free standard shipping with no additional charges.

7. How long does delivery take?
Here’s what to expect:

• Processing Time: 1–2 business days (Monday–Friday)
• Transit Time: 5–8 business days (Monday–Friday)
• Estimated Total Delivery Time: 6–10 business days
• Order Cut-Off: Orders placed after 5:00 PM EST are processed the following business day

8. How do I track my order?
Once your order has been shipped, a tracking link will be sent to your email. You can also track your order anytime through our website.

9. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and include proof of purchase.

10. How do I start a return?
Contact us at help@versaide.com or visit our Returns page for instructions.

11. When will I receive my refund?
Refunds are issued within 7 business days after your return is received and approved. If not reflected within 10 business days, please contact us at help@versaide.com.

12. How can I contact Versaide?
You can reach us anytime by email at help@versaide.com or through the contact form on our website.

Support Hours:

• Monday–Friday: 9:00 AM – 5:00 PM EST
• Saturday & Sunday: Closed

13. Can I cancel or modify my order?If your order has not yet shipped, we’ll do our best to accommodate cancellations or modifications. Contact us as soon as possible for assistance.